If you are buying online a valid credit card is required for paying accounts. We reserve the right to accept or reject the payment made through credit cards.
Virtual Solutions PC support plan starts from the date on which you signup or sign the agreement copy, and the payment is realized.
In case of annual plan the Service is billed in advance on a yearly basis and is non-refundable for that year.
In case you are not satisfied with the service and we have not been able to resolve even 1 issue with your PC in that year then you are entitled to get a full refund no questions asked.
In case we’re not able to fix even one of your issues your complete amount would be refunded. In case we’re able to fix even one issue you’re not entitled for a complete refund. We would deduct a minimum of ($99 of the total charged amount) x number of cases resolved by us, and refund back the rest amount.
For Monthly Subscription Services you can call and inform us about the cancellation and from next month your credit card will not show any charges against the Monthly Subscription Services.
All fees are inclusive of all taxes, levies, or duties imposed by taxing authorities of US/Canada, and you shall be responsible for payment of all such taxes, levies, or duties, if levied in your country.
If user has any questions about the Refund Policy at our Web site, user can e-mail us at email@example.com